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- #CONNECTWISE DESKTOP CLIENT INSTALL INSTALL#
- #CONNECTWISE DESKTOP CLIENT INSTALL SOFTWARE#
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On some occasion, the program may not fully open up after you try to log in, even after the gears show up. You're on an easier-to-use server, and you can (consistently) skip this section. If this isn't necessary for the ConnectWise Automate server that you are using, then, congratulations. Until that happens (if it ever does), the alternate settings may be needed consistently. Therefore, changes to the server's set up may alleviate a user's need to be using the “Advanced” hyperlink. If end users are required to do this, the reason has to do with details on how the server is set up. If you need to change additional settings, you can do so in the section that is shown after clicking on the hyperlink called “Advanced”. The ideal text for the “Server” field will generally start with “ ” (followed by a server name, e.g. Most of the time, you will be fine as long as you have the following pieces of information: Then, on the Microsoft Windows Start button's menu, you can find a “ ConnectWise Automate” folder, and open up the icon named “Automate Control Center”.
#CONNECTWISE DESKTOP CLIENT INSTALL INSTALL#
Options button if you want to install to somewhere other than “ C:\Program Files (x86)\LabTech Client” (presuming 64-bit Microsoft Windows). ConnectWise Automate/LabTech 11 Documentation: “Running the Control Center from a USB Device” discusses using “LabTech USB Control Center (LTUSB)”.Īfter running the executable, you can choose the There may yet be an entirely different approach. Presumably somebody can sign in and who created an account and shared those details so the technician can log in once the Control Center is installed.) (Presumably you can get that information from somebody who can sign in. ConnectWise Automate/LabTech 11 documentation: Installing the Control Center notes, “The Control Center installer file can also be found in the LTShare\WksInstall directory of the LabTech server.” To pursue this approach (if logging into the website is not working), you may simply need to know a working name of the server (computer) that is running the ConnectWise Automate/LabTech Server software.
#CONNECTWISE DESKTOP CLIENT INSTALL DOWNLOAD#
(That will download /Labtech/Updates/ControlCenterInstaller.exe from the web server, at the time of this writing.)ĬonnectWise Automate/LabTech documentation often refers to a shared directory called LTShare, which is on the computer that runs the ConnectWise Automate/LabTech Server software. So, under the “Microsoft Windows” section, choose “Install Control Center”.
#CONNECTWISE DESKTOP CLIENT INSTALL SOFTWARE#
(If you can't log into the website, you may have troubles logging into the software, so installing the software would be pointless.)Īt the time of this writing, the website seems to only offer the ConnectWise Automate Control Center for Microsoft Windows. Ignore the options about installing agents. You can typically visit the server as a URL. If you are a new staff member, you will need to get login information. Note: The “Control Center” software runs on a local computer that the technician has access to, and is different from the “Web Control Center” which is essentially a website that technicians visit and log into. Previously called the LabTech Control Center, this is now named the Automate Control Center. The Control Center, used by staff members The agents, which are installed on the endpoints that get monitored The server, which should be accessible via the web. ConnectWise Automate basically consists of three components: